[Resolved]  Jukaso Journeys — Fake voucher given by jukaso

Address:New Delhi, Delhi, 110059
Website:JUKASO HOTEL GURGAON

We have jukaso gv and team gives us gv and said its totally free of cost but at the time of booking customer care agent said please pay basic charges. At the time of visit at gurgaon jukaso people give wrong and fake commitment to customers. I have all recording where he said please visit for membership its free of cost. My contact number is[protected]
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Jul 18, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Jukaso Journeys Customer Care's response
Dear Ms Barkha,
Good Morning! As per your above statement we have checked the details and found that there is no fake voucher has been given to you. On the voucher it has been mentioned very clearly that you need to pay the charges for the booking of holidays. Kindly read your voucher very carefully. Hence your above statement given by you is totally false.

You can still book your holidays with the same voucher by paying the applicable.

We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.

We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.

For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso

Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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