[Resolved] Jukaso Journeys — False commitment given by marketing executive Mr Manoj | |||
My name is Sanchit from Lajpat Nagar - 3. I met Mr Manoj approx 3 weeks back at Jukaso sundar nagar. He explained me your memberships criterion. He explained about travel and claiming of Jukaso property and DAE schemes. Afterwards, he explained me about 5 year membership for which I was not ready. I asked him if I can take a 2 year membership. He said, yes we can and payment is Rs 25, 000. He also explained with this that if you like our services and facilities then you can pay Rs 30, 000 more and become a member for 5 years. I said what if do not want to be a member for 5 years. He replied that if you do not want to be a member for 5 years, you can pay Rs 25000 and be a members for 2 years which you are paying and can claim all the facilities for our membership. But yesterday, I got a confirmation call from Jukaso. Lady on the phone explained that there is no such policy in the system so 2 years now and then 3 years and everything regarding my current status of membership which is showing pending. There was a false commitment given by your executive because of which I am suffering now. If it is like this, I do not want to continue with your membership anymore and I want my payed amount to be refunded totally. Thanks Was this information helpful? | |||
Nov 11, 2016 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Jukaso Journeys Customer Care's response Dear Member, We thank you for bringing the situation to our attention. We have read and noted the the details of your concern. If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know. -- Team Jukaso Journeys | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
564
Pending
0
Resolved
379
+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
View all Jukaso Journeys contact information
Jukaso Journeys — Salary
Hiii i was employee in jukaso journey and i worked their for 1 year they dont only cheat members they also cheat their staff .. they have not given my 2 months salary and alsoo my incentives.. so plz i guide everyone not to take their membership.You should never trust them never ever. I did a big mistake i joined their company.