[Resolved]  Jukaso Journeys — False promises, misleading and misrepresentation of facts

Address:	New Delhi, Delhi, 110003
Website:	jukasojourneys.com

On 27 August 2016, I received a call from Charu Sharma, she told me that I was selected in a lucky draw and I won a free 2 night/ 3 days tour package, Vives coupon for hair cutting, facial etc services and a coupon for discounted jewelry. I along with my wife was called to collect coupons from Jukaso Inn Hotel Sunder Nagar49/50 near by Zoo, Delhi and provided a entery code no KR-098. On reaching there Mohd. Shoeb(CME ID-312) mob no-[protected] and Mr. Kripa Shankar Pandey mob. No-[protected] told me that it was the anniversary of Jukaso hotel and explained different Fake and Attractive plans. Fake offers were
1. I was given a free 2 night/ 3 days tour package, when I tried to book it, it was chargeable, while it was told that it is free.
2. Vives coupon for hair cutting, facial etc services were chargeable.
3. Coupon for discounted jewelry. Nothing was free in this coupon too.
4. I was told that if I join the membership, I shall be eligible for discounted food and lounge for the celebration of birthday and marriage anniversary etc at any location of Jukaso hotels.(FAKE promise)
5. I was told to deposit an amount of 60000 for that amount I shall get 20 nights free stay in luxury hotels of Jukaso and their associates and additional 28 nights in DAE membership(FREE). The Package amount was reduced to 50000 and to pay in 12 EMI, as I told them that I cannot pay at once.
6. I paid Rs. 10000 and asked them for trial stay of 2 nights, so that I can believe that I am investing in a right company. They assured me for the same, but not provided till now. Even they are not receiving the phone calls.
7. After payment I received a call from Jukaso Journeys representative (A female) and the representative told me that I had not paid the full amount. I said yes, she told me to pay full amount so that the services could be started. I told that Mohd. Shoeb(CME ID-312) mob no-[protected] and Mr. Kripa Shankar Pandey mob. No-[protected] told me to pay Rs. 10000 and rest in 12 EMI. But she was not satisfy with my answer. It was first shock I got from Jukaso Journeys.
8. DAE membership is not free, it is chargeable and the services are also chargeable. The services like private vehicle during our stay, massage and many other facilities were chargeable in DAE membership while it was told free for the Jukaso Journey members.
9. All the facilities were told to be free for Jukaso Journey members but when I called the customer care, they told me that there were no such provisons and services were chargeable.
10. Customer care says that until you pay full amount you are not qualified for booking. Again it was told that I can book as I have paid Rs. 10000. I asked Mohd. Shoeb(CME ID-312) mob no-[protected] and Mr. Kripa Shankar Pandey mob. No-[protected] for the booking on message, whatsapp as they were not picking up my call.
11. I received a call from Mr. Kripa Ahankar Pandey mob. No-[protected] asking for 1st EMI, I asked about the promises made by him, he did not respond well. Again he did not accept my call.

My contract ID is 29750
Travellor ID is-107304.
Now I want my money back on the basis of false promises made by representative of Jukaso Journeys mob. No-[protected]. Both the representative should be imprisoned. Legal action must be taken against them. They are doing business in Delhi, and making so many innocent persons fool.