Jukaso Journeys — Fraud company jukaso took my hard earned money and escaped

Address:

Jukaso it suites, 1,I.D.C. mehrauli road, gurgaon

This is regarding fraud company Jukaso Journeys.

This is w.r.t. the mis-selling, mis-representation, mis- guiding facts and cheating done with me by "Jukaso Journeys" I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon.
My Member id: 147140
on 5 june, 2017 Me and my wife were called for an interaction in your Gurgaon branch Hotel. We visited there thinking Jukaso’s reputation in hotel industry and gave our precious time to know about the membership offers. They have offered us a packageof 55 nights / 65 days in Jukaso and their associated hotels under DAE, BUT WE HAVE RECEIVED A PACKAGE OF 5 NIGHTS & 6 DAYS. The sales persons convinced us lucrative offers and services. We were told that the membership in that rate is available for that day only and we were promised to get each and every service without any hassle. We found membership offer to be fine and paid Rs.116000/- on the spot through credit cardand they told us 20000 will be redeemable but after sometime their customer denied to refund 20000 and told me it will applicable on flight ticket. Company also promised us to give Gift Vouchers like Diamond Jewellery, Parlour Vouchers, Movie Tickets which were also wastage as the site is giving offer mentioned in the coupon on very selected useless items after paying some more money. It was not 100% redeemable voucher. And i didnt receive any voucher from them. And they also committed us to give 5 dinner vouchers each voucher of rs 5000 each at five star hotels under it, not only this they also committed breakfast every journey of 5 days 6 nights for 55 days for 10 years but customer care denied flatly. They committed gym and swimming pool membership for 10 years at their all locations but when we went to their GURGAON branch they denied and didn't allow us and even changed the branch name from jukaso to ginger.

I am trying to contact customer suppot of Jukaso, Ms bindu & her colleague and their agents for making fake commitments and to get my money back.

And those fraudster didn't even mentioned any issiuing date on the membership certificate but i have my credit card statement with me.

I was shocked when i see more then 450 complaints for forgery on consumer complaint forum of India by Jukaso.

I request you to take action and help me in getting my hard earned money back the amount of Rs. 116000/- and also punish and charge fine from those fraudsters and black list this company to save hard earned money of innocent people.

Awaiting for your support,

Yoginder sharma

M no [protected]