[Resolved] Jukaso Journeys — fraud & mis selling by journeys by jukaso | |||||
Hi. My name jitendra. I was missold a membership by mr kuldeep from jukaso journeys. I have cancelled it within three days and since then i am chasing them for my money. I have bought it using my credit card. I have paid intrest for 12 months + my money is stuck. I have been harrased by this company in last 12 months believe me. They don't respond to my emails and when we call them they just give false information that i will be getting my money after some days. In their agreement they have written if cancels within the stipulated time customer will get a refund withing 90 days. I am waiting since last one year. I have spoken to everyone i could however of help as they just give fake comments and want to get rid of you. Customer service is pathetic Ms payal retention manager she don't answer my emails or phone Mr anuj pandey manager. Same goes for him he has changed his number as well I will be going to. Court thats what i think i should do now They have breached their agreement. It's a fake company who just cheat and take your money.. Thanks Jitendra mankani [protected] Was this information helpful? | |||||
Aug 10, 2017 Complaint marked as Resolved No resolution is given i don't know this is going closed Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Toll Free No. :[protected] E-mail Us On : For General Queries: [protected]@jukasojourneys.com For Reservations: [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||||
1 Comment | |||||
Comments
who is marking this as resolved.. What's your current status. Got any fix? this must be stopped.
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