[Resolved]  Jukaso Journeys — fraud & mis selling by journeys by jukaso

Address:New Delhi, Delhi, 110032
Website:Jukaso journeys

Hi. My name jitendra.

I was missold a membership by mr kuldeep from jukaso journeys.
I have cancelled it within three days and since then i am chasing them for my money. I have bought it using my credit card. I have paid intrest for 12 months + my money is stuck. I have been harrased by this company in last 12 months believe me. They don't respond to my emails and when we call them they just give false information that i will be getting my money after some days.

In their agreement they have written if cancels within the stipulated time customer will get a refund withing 90 days. I am waiting since last one year.

I have spoken to everyone i could however of help as they just give fake comments and want to get rid of you.

Customer service is pathetic
Ms payal retention manager she don't answer my emails or phone
Mr anuj pandey manager. Same goes for him he has changed his number as well

I will be going to. Court thats what i think i should do now

They have breached their agreement. It's a fake company who just cheat and take your money..

Thanks
Jitendra mankani
[protected]
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Aug 10, 2017
Complaint marked as Resolved 
No resolution is given i don't know this is going closed
Jukaso Journeys customer support has been notified about the posted complaint.
Aug 10, 2017
Updated by Jeet Jeetu
My complaint is not closed as I have still not received any resolution, This company doesn't bother. I have been chasing them since last 12 months still no response.

After written a complaint on this platform I thought it would be sorted however it is not yet .

They have given so much stress and financial burden which is making me suffer every day.

Want a strict action against this company .

Thanks & Regards
Jitendra Mankani
[protected]
Verified Support
Oct 06, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On :
For General Queries: [protected]@jukasojourneys.com
For Reservations: [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

who is marking this as resolved.. What's your current status. Got any fix? this must be stopped.

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
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