Jukaso Journeys — Fraud/No Service provided by Jukaso

Address:

50, Sunder Nagar, New Delhi-1100003

I want to get my refund against full amount @ INR 80, 000/ + 6, 000/ (As annual maintenance charge paid on Feb-2022)- paid by me + INR 2, 00, 000/- as a Penalty against fraud as done by Jukaso Journey. The frauds as done by Jukaso Journey proved with below details.
• The Contract ID is 100943 and Travller ID is 186261. as I purchased from Jukaso was signed on dated 18/Nov/2017 and also paid Down payment of Amount @ INR 80, 000/-.
• Whenever I had sent mails to Jukaso, for booking, they mentioned in their response that they will send you a response within 48 Hours. Either There Service/ Customer support is very poor.

During discussion & before the signing of this Agreement, the offer is different (90 destinations in India and more than 10 sites in foreign destinations, including free breakfast, Transport for the destination, 3-star hotel) and now they are offering only 7 destinations in India and the property which is very cheap (less than 1000/day).
Their toll-free number and any contact number are not working. Firstly, they said you can call with your registered number after that they are saying please message don’t call and, in the message, they didn’t reply.