Jukaso Journeys — harassing the customers... not doing anything

Address:Gurgaon, Haryana
Website:Jukasojourneys.com

Hi,

I have raised a complaint earlier also, but don't know who marked it as resolved as it is not.

Earlier they was not doing the bookings... For 6 months and as per them they have fired their employees as they promised lot of things to customers... They told fairy tail stories to grab the customer.

As what neha dubey told when we went after lot of harassement for cancellation. They convinced us a lot we will give you this and that.. Plz don't do cancellation... We will take care of your bookings and all... But again what happened is disgusting.

After lot of discussions and everything they did booking for dharamshala... And cherry on the top when we went there.. They said the property is under renovation and we lived in a store like room no hot water... No glasses on the windows... It was cold nights we stayed with 2 year old baby for 1 day, layer of dust... Quarter bed and we checked out next day... As we travelled all the way from gurgaon to dharamshala and we didn't have any other option.

When we dropped mail, they are not replying... And its the 4th or 5th time we have asked for cancellation. I don't know why they are not doing it.

Everytime neha says... Meine aap ke liye itna kuch karvaya.. Ceo se baat karke approval liye... I am not getting what actually neha is trying to do. If ceo has that much problem with the cancellation. Why can't he talk to the customer about the problem they are facing.
Was this information helpful?
No (0)
Yes (0)
Jukaso Journeys customer support has been notified about the posted complaint.
Dec 05, 2017
Updated by Manvinder Brar
Now they have come up with that some Ritika Kapoor called you up and said that the property was under maintainence. Still we have gone there. Are we fools ...what they think I don't know... but I think we have lost our money...
Complaint comments 

Comments

Sir,
We need to fight together against the fraud company. lets contact all who have been cheated by the company. My mail ID: [protected]@yahoo.co.in
We should plan our strategy collectively. We need to reach ministry level to counter the company. contact as many as you can who became the victim.
samad hossain

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jukaso Journeys
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    564
    Pending
    0
    Resolved
    379
    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    View all Jukaso Journeys contact information