[Resolved] Jukaso Journeys — Have been following up with you guys since 2 months but no response. Highly unprofessional behavior | |||||
Hi, I withdrew our plan in the month of nov. And wanted my amount invested back. You guys sent a revert after that no response at all. I have been following up with you guys since last 2 months so that the query gets resolved but didn't received any input from you. This is really sad to see that when you want the person to take up the plan, you want to close the entire deal in 1 hour. But when a customer wants refund, you guys don't bother to respond. Is this how you guys build up relationships with your customers. This is highly unprofessional. I would rather never recommend any of my known person to go on holidays via jukaso. Please bother to respond. Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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