[Resolved] Jukaso Journeys — Holiday membership

dr. shishir agrawal

from Aligarh, Uttar Pradesh

Address:	Mathura, Uttar Pradesh, 281001
Website:	www.jukasojourneys.com

I was approached 1 year back for holiday membership and gave 50, 000 of the requested 1 lac rupee amount to one Siddharth pandey mob no. [protected] and ayush mob no. [protected] and was promised delivery of many services and membership kit, but now after 1 full year of trying to contact these people and also jukaso journey toll free number [protected] and also to their Lucknow office no. [protected], I have not received any kit or have not been able to obtain a satisfactory answer as to the status of my membership number G0504396 . Now I am convinced that these people are a total bunch of frauds but what is surprising is that they have so many properties in name of jukaso and still so many people have been unable to get them under jurisdiction . Maybe it's time to unite.

Was this information helpful?

No (0)

Yes (0)

Oct 11, 2016

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Jukaso Journeys Customer Care's response Dear Member,

We thank you for bringing the situation to our attention. We have read and noted the the details of your concern.

If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know.

--
Team Jukaso Journeys

Verified Support

Apr 22, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.