Jukaso Journeys — it's been a month and my membership kit has not been delivered

Address:

New Delhi, Delhi, 110063

We had signed an agreement with one of your jukaso's branch in city square mall, rajouri garden in 2017. They said we will get a kit from your side of our membership.
I got to know after a month or two that it was closed, that too without informing!
It's been a year, i was trying to contact your manager but then i got to know she had also left the company.
We have a 3 year memebership with your company. And from those three year, one year got wasted!
Please help me out and contact me through call or mail or whatever as soon as possible.
It's my humble request
I want a new manager's contact as well.
Thankyou
I hope i get your response soon.