[Resolved] Jukaso Journeys — Jukaso Membership Cancellation - Refund not given Issues

madddy.kapoor

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122018
Website:	Jukaso Journeys

Today "30Mar2017", I am writing this complaint.

I enrolled for Jukaso Journeys Membership on 16Mar2016 and paid Rs. 45, 000. Post that I applied for cancellation of my membership within 10 days, based on which they promised to refund my membership fee within 90 days after deducting Rs. 5, 000 as administrative charges. Till date they have not paid my money and have given me a PDC which is payable towards end of July 2017.

Similar to my issue, there are multiple other people who have same grievance. I do have contact number of 10-15 such people.

Moreover, it clearly appears that they are planning to sell their property in Gurgaon to Ginger Group of Hotels. There is a high chance that they will run away with everyone's money.

Please suggest if you can help me get my money back.

Was this information helpful?

No (0)

Yes (0)

May 23, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.