[Resolved]  Jukaso Journeys — membership fee refund

I purchased the membership fom jukaso in jan 2017. Soon within 2 days i realized that i have been mis-sold, so i requested for the cancellation. As per their policy the refund of membership fee should be done within 3 months of cancellation but till date which is almost 2 years now, despite making multiple calls and emails, i have not received any.

I have been called multiple times from the company to reconsider my decision on cancellation as they tell upfront that this is the only way i can use my hard earned money. I have refused this offer as i want my money back

These people are doing some fraud. They cal the families for a lucky draw, force people to buy policy by misselling and then never refundbback the money.

Help is needed to get back my money and to stop the fraud from happening to other families
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Jan 16, 2022
Complaint marked as Resolved 
No steps taken to resolve the matter. The amount is not yet refunded and the same has been marked resolved without any action
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint we sincerely apologize for all the inconvenience faced by you because of the same. we would like to inform you that we are unable to process your refund because o[censored]navoidable financial cruise in our company but we ensure you that you will get your refund of date 20.04.2019

Thanks & Regards

Team Journeys
Feb 03, 2019
Updated by Abhinav_1311
Another fake promise..let us see..listening to such excuses since 2 years now..sincerely hope thst you people are indeed in financial crunch..frauds need to be in this position..

Finally how can you assure that you will be able to refund before 20.04.19
Jan 16, 2022
Updated by Abhinav_1311
This is not yet resolved amd there i no refund till date
Jan 16, 2022
Updated by Abhinav_1311
Not resolved and no refund*
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Complaint is not resolved and this has been marked incorrect. No refund till date

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