[Resolved] Jukaso Journeys — Money not refunded and charged extra (Not provided what committed)

chouhan sunny

from Agra, Uttar Pradesh

Address:	122001
Website:	jukasojourneys.com

I am sunny chouhan from gurgaon, i have joind 58000 rs 5 year membership of jukaso journey {11.06.2016}. They forced me to pay 59000 on the spot through credit and assured me that my monthly EMI will be converted to 1280 PM.But after paying that money they never converted my paid money to EMI and told that you get it done from your bank we will refund extra interest payable, so I did the same and EMI raised to 2000 (round figure).Its almost 3 month I am calling them for money.

Now when I asked them about my extra interest, extra EMI money they never pick up my phone and reply anything .Also the things which were committed at the time of join was never provider like food vouchers I got nothing .I cannot trust these peoples so want to cancel my membership and want my money back.Please help me in recovering my money My number [protected]

There were geetanjali as manager, dhananjay and jasleen kaur who convinced me for selling there Product.
There number
[protected] - Jasleen Kaur,
[protected] - Geetanjali
mail - dhananjay.[protected]@jukasojournerys.com

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May 24, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.