| Address: | Gurgaon, Haryana, 122017 | | Website: | www.jukasojourney.com |
Membership no – 153214
Contract id - 70782
I was missold a membership of 10 years by mr sanjeev and ashwini (Venue manager [protected] and [protected]) for amount of 1.45 lakhs in gurgaon office in may 2017 by making fake promises that you can book anytime, haslefree with our website. Actually website is not working. You cannot even update your info.
They promise to give you stay in 4-5 star properties but in reality, they don't have such affiliation. They are just lying about everything. While booking they say we have only 14 properties for rest of them you have to pay as per dae. Now foe dae also if you want to book they are asking for 1500 rs per night which is not mention earlier also and in the agreement.
I was trying to book a trip to bhimtal. But in response i got to know that “ mam this is not our property, we can do 70% booking which is already full. When i said this is not written in your agreement then he said that “we cannot write everything in the agreement”. Then i mail to book for jaipur but 7 days over no reply.
Its been 3 weeks i am chasing those guys for my jaipur reservation. I am like on a job for jukaso to start calling everyday from 9 am to 8pm.
When you call customer care they reply “mam this is a toll free number, we have to follow rules. You have to wait. Everytime they reply… i will forward your request but no reply for any mail. If i say forward you call to the manager then they reply … manager is not here to take calls. This is a toll free number.
Even those guys are not ready to change my details in the system. Whenever i call they say we will change it but online when i login my old details are there.
I am having the email for all the conversation from 1 side.
Website is www.jukasojourney.com
Toll free no : [protected]
Address: jukaso resort pvt ltd
Plot no 1 idc mehrauli road gurgoan 122001 Was this information helpful? | 
