[Resolved] Jukaso Journeys — No money refund after 5 months of purchase

pankaj mathuria

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122001
Website:	jukasojourneys.com

Dear team jukaso,
I have purchased travel plan worth 55000 INR in December 2016. Refund request has be given to you just 2 days after my purchase but I haven't received any refund till date.

Here are my registration details
My user ID- 119027
CONTRACT ID 40210

You are requested to process this refund immediately. If any difficulty please let me know.

Thanks
Pankaj

Was this information helpful?

No (0)

Yes (0)

Jul 10, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.