Jukaso Journeys — No refund of Membership fees, check bounced and Payal Khanna is unresponsive

Address:Jukaso Journeys, IT suites, MG road, Gurgaon, Sector 14

I bought a 10-years membership of Jukaso Journeys Amber plan in May, 2016 and used the sevices for 2-3 years for 3 hotel bookings, though the service was not so great. However, after that almost every good property got discontinued from their panel, all their old employees left the company and came Ms. Payal Khanna, who started promising to refund the entire membership fees + AFF fees minus used roomnight charges, that was approx. Rs.1, 60, 000/- for my case. I also got a post-dated cheque for Rs.1, 60, 000 for July, 2020 but there was no fund in the company accounts ever and the cheque bounced. Since July, 2020 it's been 3 years almost and Payal Khanna has only been buying time, no definitive response on official emails and no sign of refund. I think now I'll need to take it to police for an FIR against company directors and Payal Khanna for fraud and 420. Seems like they are simply waiting for the year 2026 so they can say that my 10 year time period is over and they won't pay me anything.

Biggest mistake of my life to have bought this package.
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No action from Journeys by Jukaso team in last 18 days.
No response from Journeys by Jukaso team in the last 18 days.

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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