Jukaso Journeys — No refund on the cancellation over 2 year

Address:

Gurgaon, Haryana

I had enrolled as a member on the 14th Dec 2013 in Jukaso Journeys by paying Rs 29, 980 through my credit card. I cancelled the booking within 2 days after provided in writing and also getting acceptance on the cancellation letter from them. I was supposed to be refunded the money ( after deduction of Rs 3000) within 2 weeks. I have been following up with them regularly after that for 1 year, have visited their office in Gurgaon more than 3 times, sent plenty of emails - but they are evasive and does not care of customers. I feel they are gross cheaters of the highest order. Request action against them so that normal middle class customers do not face such situation wherein they lose their hard earned money to a worthless company like Jukaso Journeys. All documentary proofs can be provided. Awaiting an action and response. Regards, Somnath Chatterjee