Verified Support
Oct 06, 2017
Jukaso Journeys Customer Care's response Dear Member,
We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
For Reservations : [protected]@jukasojourneys.com
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Mar 26, 2018
Updated by Rajeev Kumar Refund not received from Jukaso journey
Sir
issue is still there...
I have taken the membership of Jukaso journey in 2013 after so many great offers and promises by Jukaso but all the offers and promised were fake.. They are Fraud Company & don’t any values… while giving membership they are so quick to get the money from us but in cancellation they cry as if it’s their money…
Well after membership I called the for hotel booking at Nainitaal and then got poor response from them.. After lots effort I have given my date for hotel booking to Jukaso care.. They said that we will confirm your hotel very reservation soon ( My date was 9-jan-14 to11-jan-14). As per their promise I have booked my train ticket also… I was calling them so many but no response my dates was gone & my train ticket were useless also… Most hilarious thing is that, they sent a mail of hotel confirmed on 30-jan-14 & confirming the booking dates of 9-jan-14. OH!MY GOD…. How much careless you are…
then I have decided and cancelled the membership due this issue because was feeling cheated by Jukaso… they were agreed on their mistakes on mail & said we will refund your money… Still I am waiting for my refund amount foe last five year and I have sent 31 mails to them but they are useless fellow…
I want my hard earned money back. Please help…..
Recently I have talked to Mr Ahmed, Ms Neha & Ms Soniya
Member ID:- W0500569
Name Rajeev Kumar
[protected]
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