[Resolved]  Jukaso Journeys — no vacation benefit given even after so many request.

Address:560093

I am Khushboo Jaiswal Contract ID-21609 and Traveller ID97302. I am completely paranoid calling several times to Jukaso and DAE customer support for my reservations. I have taken the package from them in June 2016 and ever since then I have been counting on them for my several reservations, to which they completely deny either saying there is no availability or by disconnecting the call. I travelled to Dharamshala and asked them for accommodations to which they declined. Same thing happened for Shimla, Coorg, Singapore, Goa. Now I am planning for Thailand in the month of January and asked for reservations 2 months prior to which I am getting the same reply. I am really stuck with them paying 1 lac rupee to them and they simply deny all the services. It’s been one and a half year and I haven’t been granted a single service from jukaso or DAE, I am completely harassed by them in the name of service. They have simply extracted money from me making false promises. They always ask more money for maintenance and upgradation. Hence I would like to cancel the deal with them and want my money back and failing to which I am complled to take a legal action against them. And I will make sure they cannot do the same with other innocent people. I will make sure I bring them on social media and refrain them from further pooling money from innocent customers.

Regards,
Khushboo Jaiswal
[protected]
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Mar 8, 2019
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that as per our record member all issues has been resolved so we request you that please close his complaint

Thanks & Regards

Team Journeys
Jan 30, 2020
Updated by prasann002
I am fed up with this company and they are not resolving the problem anytime I'm asking for the booking they are not agreeing to the same. Visit my 100000 to which I am literally dissatisfied
Jan 30, 2020
Updated by prasann002
A year ago They tried resolving the complaint assuring me that further assistance will be given positively, however its all fake promises and I am pissed off with the company. I actually want all my money back and also compensation for mentally harrasing me. This has been done to many other users. I am in connection with everyone and we will collectively escalate the matter so that this company is completely shut down.
Complaint comments 

Comments

Hi Please Join with me to fight against this cheating company called Jukaso Journeys. Like you I also have become victim of this company by paying hard earned money of Rs.90000/- . Request you to fight against these cheaters and frauds. Please spread the awareness on all social media forum and other blogs and websites. I have created a closed group for the discussion and also a FB page on Facebook to spread awareness. Below is the link of my FB Group and FB Page.

https://www.facebook.com/groups/[protected]/ - FB Group

https://www.facebook.com/Fraudjukasojourneys/ - FB Page

Please join your hands with me to fight against this fraud company.

Thanks

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    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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