[Resolved] Jukaso Journeys — Non refund of membership amount | |||||
My contract id is 45842 and traveller id is 126125. I bought this policy on 28/12/2016 and on the next day on 29.12.2016, request was made to cancel the agreement. Around 50 mails have been sent to know about the refund process but the representatives of the company are adamant to give only unsatisfactory reply. As per agreement, the refund amount will be given within 90 working days which has already been elapsed. Even the membership was given on wrong promises and assurance. They fool the public by taking the person into their confidence on wrong promises. My money has not been refunded. I want my full money without any deduction. Three complaints have already been made through your end but in vain. Was this information helpful? | |||||
Jun 17, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support May 10, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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