[Resolved] Jukaso Journeys — Non responsive executives | |||
We got into the trap of a jukaso executive getting us to pay 50000 rupees on credit card saying they would always be there to help us whenever we planned a holiday. We decided on a holiday for xmas but soon realised that it was a nightmare to be working with jukaso over it. Intially we realised that the person who had sold us the membership, had differances with the company and had left the companay. We were then put up with pther people to help us with holoday plannig but all in vain. We have been following up with the executive for the last 1month for arranging holidays But we are getting no reaponse as they do not even pick up our calls. We feel cheated and request money refund as we do not want to continue with a fraud company. Please help Was this information helpful? | |||
May 23, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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Reply me and will share proof of fraud. They will suffer now !!!