[Resolved]  Jukaso Journeys — not providing of reservations as promised in the contract

Address:Chandigarh, Punjab, 160019

My jukaso membership number is 105280 and contract number is 27050. My contract is valid till aug 2019 and i was unable to avail any benefit as promised in the contract number 27050 by jukaso because the online reservation from jukaso website is not working any time and jukaso call center is newer responding.
I was not guided to provide the dae facility also.
My emails were also not answered.
Was this information helpful?
No (0)
Yes (0)
Mar 8, 2019
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same.we would like to inform you that we relined your membership to 2019 to next 5 years you can use utilized your membership

Thanks & Regards

Team Journeys
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jukaso Journeys
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    564
    Pending
    0
    Resolved
    379
    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    View all Jukaso Journeys contact information