[Resolved] Jukaso Journeys — Not Refunding My Amount Of Rs. 10000/-. Struggling from past three and half months.

dpbn09

Address:	Gurgaon, Haryana, 122001
Website:	jukasojourneys.com

On 21-Oct-2016, we had been called at Jukaso IT suites, Gurgaon, were Mr. Nitin(branch manager) and Mr. Salman(Sales Executive) discussed a 5 year membership plan with us and when we asked him for a day time to think over this, he told us to submit some token amount i.e. Rs 10000/- and the amount totally will be refunded back if we don't want to go further with the offer within 10 days. Next day we have requested for cancellation. Mr. Nitin had assured us that we will get the complete amount for sure, I just need to raise a request at Customer Care. At customer care Mr. Ashwin has told me that he will talk to Nitin and refund my amount. Now, it has been more than 100 days, now Mr. Nitin, Miss Payal and Mr. Ashwin has stopped attending my calls. Please help me to get my amount of Rs. 10000/- and let these frauds and the company to shut down.

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May 24, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team

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Comments

Ankit-aren

They did the same with me on 12 nov, I think they mix something in the coffee after that people don't tend to see their reviews and just pay them what they have.
They are not refunding my money even though i cancelled my membership the same day.
I think all of the people duped by them should make a group together and make a solid case against them..
Or they wont refund any one money and keep doing the same.
At least we should make them so infamous that people abolish jukaso hotel and properties all together..
Lets tweet to their page about this also
https://twitter.com/Jukaso_Journeys