[Resolved] Jukaso Journeys — Payments not received. contract id 30252 | |||||
I have taken membership on 2nd september 2016 at zirakpur, punjab as per their commitments, everything was lie. very much next day i requested for cancelation for membership ans as per their agreement, if we cancel our membership within 10 calendar days, if we request for cancelation, they deduct 5000 and within 90 working days, they make refund. today is 21st of feburary 2017, approx 6 months, from cancelation request, i did not get any refund yet. i have recorded a call from journeys, where they completely agreed that money should be refunded to me by now. so i am going to file a case against journeys by jukaso in consumer court. traveler id : 107874 contract id: 30252 ajay bali [protected] Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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I think all of the people duped by them should make a group together and make a solid case against them..
Or they wont refund any one money and keep doing the same.
At least we should make them so infamous that people abolish jukaso hotel and properties all together..