| Address: | Chandigarh, Punjab, 160022 | | Website: | jukasojourneys.com |
It is submitted that on 29.07.2016, we were offered 2 days free stay gift voucher and when we visited your Sector 8, Chandigarh office as called for, we were explained Jukaso’s travel plans by Miss Shweha Kaith, Miss Sukhjeet Kaur and Mr.Sandeep Mahajan and we opted for 3 years mini travel plan and an amount of Rs.40400/- (Rs.37500/- with 12 EMI intt.) was got debited on 29.07.2016 to our HDFC credit as it was told that offer is to be decided immediately on the table and the same will not be available tomorrow.
Thereafter, we studied the full features of the plan opted and read terms and conditions of the plan as mentioned in the agreement and came to conclusion that this plan/package does not suit to us. As we decided for cancellation, we visited your office at Chandigarh on 3rd August 2016 and contacted Mr.Sandeep Mahajan with the request for cancellation of the plan who asked us to come after one/two days. On 05/08/16, we again visited the office for completing the formalities but as Mr.Mahajan was not available, we were told by other staff present, to visit on Sunday i.e. on 07.08.2016 and today when we visited the office, he was again not available. We were advised by Miss Sukhjeet Kaur to submit the cancellation request by email at [protected]@jukasojourney.com. As such, we are submitting herewith our request for cancellation of the plan with request to refund the amount paid by us immediately.
We are following up with Jukaso since october and haven't received a response back yet!
Kindly cancel and provide refund immediately for our package!
(Manoj Kumar Gulati)
Contract ID: 26287, Traveller ID: 104368 Was this information helpful? | 
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