Jukaso Journeys — refund is not processed after 90 working days.

nitin.kr.singh86

Address:	Gurgaon, Haryana, 122002
Website:	jukasojourneys.com

I had bought the holiday package worth 90k on 3rd december 2017 and got it cancelled on 6th december 2017 after finding horrible reviews about jukaso's service.

As per the product agreement, refund will happen within 90 working days of cancellation.

I waited patiently earlier for 90 days to complete. Now, its been over 90 working days already and had started chasing jukaso for refund.

But chasers are not helping as their support don't revert back.

Now it has become frustrating to chase them up for your own money which they have kept to earn interest.

Once they get money, they loose interest in customer as they start earring interest on customer's money.

Worst experience.

Could anyone from jukaso revert on refund.

Tourism ministry should do something for these fraudulent companies.

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Jukaso Journeys customer support has been notified about the posted complaint.

May 10, 2018

Updated by nitin.kr.singh86 Why my complaint does not reflect in overall Jukaso Customer Satisfaction rating as "Pending" as its not resolved yet.

To add on complaint, have not got any response from Jukaso yet on repeated chasers

May 16, 2018

Updated by nitin.kr.singh86 Still have not received any update from Jukaso
and I don't know why my complaint does not reflect in pending status.

This is showing wrong impression that Jukaso has successfully resolved all its complaints.If pending complaints does not reflect in overall status then this will lead to more customers falling into trap of Jukaso or any other company in general.

Jun 08, 2018

Updated by nitin.kr.singh86 Is there a nexus between this forum and Jukaso journeys as I dont see my complaint is reflecting as "Pending" event though it has not been resolved yet.