[Resolved] Jukaso Journeys — Refund not provided

Sonia Gaurav Bakshi

from Delhi, Delhi

Address:	Gurgaon, Haryana, 110008
Website:	Jukaso

Hi, my contract id is 46998,
It was all fraud done to us. The promises which were made at the time of offer was not matching with the actual offer.
We have raised the cancellation on 25th jan 2017.
It has been assured to us that within 90 working days. But it is more than 90days we have not yet received any call or mail fron there end.
Even after so many phone calls and mails, we have not yet receiced any reply from there end.
We are planning to file fir against them

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Jul 10, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.