[Resolved] Jukaso Journeys — refund of the cancellation of the plan

Deepak Robo

from Delhi, Delhi

Address:

New Delhi, Delhi

We have purchased a plan on 10th March, 2018 for which we have sent the request for the cancellation of the plan on 15th March ( under 10 days period for the cancellation).
We have sent almost 10-12 emails to them, however haven't got any response from them,
Have visited their office also 2-3 times, but they do not bother at all regarding the refund.
It was stated by them, the refund will be processed within 90 days which is now close to 5 months and we havent got any resolution.

Kindly suggest if we need to file a legal complaint against them.

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Mar 9, 2019

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Jukaso Journeys Customer Care's response This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would request to you please share your membership id so that we can resolve your issues.

Thanks & Regards

Team Journeys