Date : 07.08.2016
Traveller ID : 105425
Venue : Rohtak venue
Contract ID : 27175
I had to cancel my membership application on second day itself due to personal financial reasons .
I emailed cancellation request to Jukaso team and also sent the physically signed copy of cancellation confirmation to their Gurgaon Office .
Issues faced :
No visibility and tracking of your cancellation request .
Very rare and automated/standard response on email with out any contact details .
Toll free number not functional, having issues most of the time .
Crossed 90 working days SLA .
No clarity on refund amount .
Luckily I had a contact number of one of employees and was based in same city where he was . I had to met him and he gave assurances to get speedy refund but all in vain . Was this information helpful? |
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