[Resolved] Jukaso Journeys — Service quality

ashishakar

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	jukasojourneys.com

I have requested for booking and have not received any response yet like past. Moreover now my emails are bouncing back and no body is responding on phone. I have fad up of this experience what i have every time with jukaso.

I want to terminate my contract immediately and want my membership fee refunded back. Please look in to it immediately. My membership id is 116010.

Dr ashish akar
[protected]

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May 24, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.

May 17, 2017

Updated by ashishakar I have already emailed hundred times these guys regarding cancelation of my membership as I did not like their hotels as promised at the time of membership purchase. Also they don't provide any booking.

My mem. ID is 116010

Ashish
[protected]
[protected]@yahoo.co.in