[Resolved]  Jukaso Journeys — shoddy service and withhold refund

Feb 23, 2018

Jukaso Journeys Customer Care's response Dear Concern,

Greetings!!!

This is to bring to your kind notice that member Mr. Bhuwan Chandra Joshi bearer of contract ID 77499 had purchased a membership plan on 17th June2017 and applied for cancellation on 18th June, 2017 due to some confusions, however our concern department (Retentions) had a lengthy discussion with him over a meeting and member was retained mean agreed to continue the membership with us, later due to some booking issues member had again applied for cancellation on 19th September, 2017 this time also department tried it's level best to satisfy member by giving proper resolutions but ultimately considering member's cancellation request had refunded the required amount to member to close the case, hence company's account with member is now closed so there is no point left for a consumer complaint after same.

However still if member has any concerns or doubts left our concern department will be in touch with member once again to get the things settle down for ever.

Thanks & Regards
Team Journeys