Jukaso Journeys — Urgent escalation ////Ref No 135777

Address:

gurgaon

Please look into this case and hope we got a solution at the earliest.

3 year back on 21 oct 2018, we have purchased a yearly package from jacaso and we have spent 1 lakh for the same (Ref No 135777)

22 Oct 18, next day we requested for the cancellation due to some personal reason and they assure me that 5000 will be deducted, the rest amount will be refunded.

I have visited 1000 tym in your gurgaon jacaso office and they advise us to wait. We will refund you but still we did not get our refund.

Now, we are facing financial problems due to covid pandemic so please provide our refund otherwise we will take serious action against your company.

Now I lose my temper so I need my money back and If you are not providing my refund then I will escalate this to social media and that time i will take action against your company.

@Sir : Yahush khanna & rajiv khanna :- pls close this matter as soon as possible.
Regards