Juspay — Refund the debited amount of Rs 719/ on 19/12/2023

Address: G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098
Website: www.juspay.in

I have made a mobile recharge of my Airtel connection of Rs.719 on 19th December, 2023 around 10:50 pm. And mode of payment was Net-Banking. Due to some technical error or glitch transaction was a failure. And my bank has debited the amount of Rs 719/-. So I contacted the merchant (Airtel) for this transaction but they said they have not received the said amount of recharge. So i registered a complaint in my Bank with Ticket no.[protected]. on 20th december 2023. So They replied that payment was successful from their end and gave me a TRANSACTION ID :- IGAQPFXWX9.
So I registered a complain in [protected]@juspay.in But did not get any replay till date.

So I request them with the help of your medium that they look into this matter and credit Rs. 719/ as soon as possible in my bank account.
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Dec 29, 2023
Updated by dhaval pandyaa
Mobil 96xxxxx909
 
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    G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098
    India
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