[Resolved]  Just Dial — Fraud policies in favour of themselves

Address:Mumbai City, Maharashtra, 400064
Website:www.justdial.com

We urge more people to come and share their Bitter Experience if they have dealt with Just Dial. Here is one of the video that we could record in their Malad Office in Mumbai. We are one of their premium client and paid them the fee that they wanted to promote our business . As usual we paid them and there was a customer support call to verify our details and briefed the description of service. Our names were promoted when people would call for service related to our business. In few days we found no enquiries coming to us and we thought to check whether we are getting promoted or not . We realised that our name was not mentioned. We tried this for atleast 20 times and we failed to fund our name in it. Finally i called up Hemang Shah on his number # [protected] . Hemang works with Just Dial.He said that some one has out bid my contract and complete monopoly has been given to him; therefore i have to either withdraw and take my money back or opt for any other product of Just Dial. Just Dial recommends 4-5 names of businesses when a caller calls on their helpline. if you say that i need all the enquiries then they themself will suggest ; create few companies and share with us their numbers. By doing this you are fulfiling our criteria and you will get all the enquiries. Abhishek Thakkar is also another senior from just dial # [protected] who will also repeat the same terms & conditions. They are sugar sweet when it comes to taking the money from client but a real crook & shameful when it comes to following the commitment & ethics. Let us all stand against such non ethical company and stop using their service. We need to spread this to more number of people. Feeling sad that Celebs also promote them ; just because they get paid. More details : click here : https://www.youtube.com/watch?v=nwdiBIky53g https://www.youtube.com/watch?v=KQcqE9y2FMg https://www.youtube.com/watch?v=xzYxsx38tt0
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Jan 11, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended. For any further query you can always contact us on our customer service team on [protected]

Team JD
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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