Just Dial Limited — Membership Cancel Without Confirmation

Address:

Ahmedabad, Gujarat

We are registered since 24th Feb 2012 as Horizzon Infotech platinum membership of Just Dial Limited company Ahmedabad Branch. My package value is approx Rs. 46000 per year. Proof is attached When we have registered we were informed by company that our contract will continue till we pay monthly ECS. till date from Feb 2012 to May 2015 we have paid all monthly ECS statement is attached. Now the issue is that suddenly Miss Maahira Vora from Just Dial ahmedabad had called before some days and informed us that we have to renew same package which is costing Rs 4 Lakhs Exclude Tax. I had a meeting with Maahira and Mr. Nisarg in just dial limited company Ahmedabad for this issue. They told me that the company policy is to renew package every year. But my question is that i have not received any single call or mail for renew since three years. even i have not send any confirmation by call or mail to cancel this contract. I have informed in every call that my package should be active till i pay ECS as per contract. now i have confusion that if i have to renew my package for next year i have to pay for that by 24th february 2015. but i got renewal call on 1st june 2015. so it is very strange that i receive call for renewal after 3 months and then suddenly they cancelled my contract without informing me by call or mail. one more thing i need to specify that my contract value is approx 46000 per year till May 2015 but suddenly they are asking for Rs 4 Lakhs Exclude tax for renewal. As per my information this is just a marketing call and Miss Maahira is threatening me for renewal to sell my package to another company. We feel that it is unjustice to Horizzon Infotech. Moreover in all this issue everytime i have demanded to show me official company policy of renewal or any mail o[censored]pgradation from H.O. of Just Dial Company to me but they argue that this is internal matter which they can not show. now my question is that why my contract is cancelled when i have not given any confirmation to cancel it and even after paying all monthly ECS.