[Resolved]  Just Dial — Unethical behaviour

Address:Mumbai City, Maharashtra, 400083
Website:www.justdial.com

We ourselves are a foreign exchange aggregator company. on persistence by Just dial, we agrred to place a banner in mumbai on their website. The leads poured in. We agreed for paying more money to place 3 additional banners -2 in mumbai and 2 in delhi.It was then that the leads stopped. Multiple emails, came back unanswered. Infact, we were later informed that we only have 3 banners running and not 4. All this while the money was paid and we were later informed that no cancellation can happen.
We also came to know later, through just dial competitors that they operate on a pin code model, so even when we paid the money to get leads from entire Mumbai and delhi, we would only get leads from ghatkopar which was our registered address. Infact, since we do not have an office in delhi, ( we do all our business from Mumbai), we never got a single lead. Important information was withheld by the sales executive that has lead us to loose precious money.
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Jan 18, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
Complaint comments 

Comments

JustDial.com — Regarding enquriy

Hello, sir i am abhijeet pisal from ajay enterprises you given fabarication enquiry is not revlent for me.. so contant me as soon as possible

JustDial.com — irritating daily For Getting There Package

This Is Danish [protected] From Last Week I am Very Disturbed By JustDial They Call Me Daily for Getting There service even After My AnSwer Of Noo I Just Fed Up By This

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