JustDial.com — ach bounces even after ecs stop and contract cancellation was requested

BellaVasanthi

Address:

Yelahanka New Town

This organization is just about collecting money in the name of contract. During the time of pandemic people are losing jobs and businesses are closing down but they want money to pay their staff who do nothing other than con jobs. We had called and emailed in february to stop ecs and cancel contract as there was no business. But all the ecs were presented and bounced in my account and i have lost rs.12, 000 just for bounce charges. They need to pay me back and they have to pay penalty for the distress they have caused. I have email proof and calls too to show how badly they are mismanaged and how they have no ethics.

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JustDial.com Customer Care

from Mumbai, Maharashtra

Verified Support

Hello Miss. Bella Vasanthi,

We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

BellaVasanthi's [Complaint's author] reply, Jun 16, 2020

Hello,

The name of the Paying guest accommodation is Vasanthi PG in Yelahanka. Even this month the Justdial tried debitting ecs. I need the bounce charges paid back to me. My number is 7676232397. I definitely don't want somebody to renew my contract but I want you to stop the ecs asap as I do not have any business since February. The cancellation was requested the same month. How can you present ecs during pandemic. 4 bounces each month and apart from that one 4 bounces end of May for unknown and unnotified charges. You need to pay my bounce charges and cancel my contract.