JustDial.com — Bouncing charges

Address:Maitri equipments goregaon east

Sir/Madam

This is Ravi Karanje on behalf of Maitri equipment, Owner and Director. This is to inform you my Registration with Just Dial from past 8-9 years. I am much satisfied with service no doubt. But due to lack of Manpower and assets we wind up my business on July 2019. I called and telephonic conversation with just dial executive that kindly Deactivate my registration. In the month of November again i called the executive. and he confirmed that your service will be Deactivate from 31st March 2020 and ECS will not present in your bank. executive supposed to generate log for my request. That might he failed. so in the month of April just dial again present ECS in my account. From April to August just dial presented ECS about 22 times and Bank charged me panelty of rs 13200+GST. I had wind up my business on July 19. From July19 to March2020 I paid 9000x9 is about 81000/- ECS amount unnecessarily. That's not an issue for me but in lockdown period Just Dial hit the ECS 22times?? Even you people don't have basic sense that my catagory was Event and government banned any event function from Feb2020. That was courtesy expected from just dial. Kindly request to Just dial refund my 13200+GST amount or else I will definitely file legal action against Just Dial. Even after many calls in lockdown your executive (Name:- pradgya) not arranged any single call since april. I recorded all the calls and saved for future action.

Dear sir/Madam kindly look into the matter.
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JustDial.com customer support has been notified about the posted complaint.
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Hi,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.

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