[Resolved] JustDial.com — breach of contract of shreeman shares & investment consultants | |||||
In april 2017 we signed a contract with jd of 1 year ecs wherein if customers searched for stock market firm then we would be informed via sms. Every month ecs of rs. 2360 was debited & was supposed to stop in april 2018. Now it is august 2018 and still the ecs is being debited even after our mail in april to [protected]@justdial.com to terminate it. Instead they just renew my contract without prior intimation. The justdial employee nabil shaikh who closed the deal in our office is not picking our call. The justdial customer care is not replying to any of my email and not even bothered to call back to resolve this issue. If called them from other number, then they say it is not their department & disconnect the line. Now, they are still debiting amount every month & sending me invoice for the same. I am now constrained to lodge fir against jd & approach consumer forums to complaint against them. Was this information helpful? | |||||
Sep 18, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 JustDial.com Customer Care's response Dear Mr Rajesh Agarwal, We regret that you had an unpleasant experience. Our team will contact you shortly and tend to your grievances. We assure you a quick response. Best Regards, Team Justdial | |||||
Add a Comment | |||||
59%
Complaints
4239
Pending
1856
Resolved
2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment