[Resolved] JustDial.com — bus hire | |||
(Before booking bus) : we tried to get bus travelers service information from jd, soon after we got many calls from different services, where we found balalji travels (Ecil, hyderabad) was good enough. He agreed for all the things and we asked him that we want to and when we asked him we wanted to meet him he told don't you trust me, i have served many customer and all emotional dialogues, which made us believe that he is genuine. We paid the advance. (After booking bus) : the early morning the bus came. The driver asked how many members, we told 17 members. He told not more than 15 members is allowed inside the bus. We told we were confirmed with 17 seater bus but he sent 15 seater and driver dint let us in. When we called him he replied i donno i have told you people its 15 seater which was not the thing he spoke before giving advance. After so much struggle he made get an extra car for high price. Soon after 200 km of ride the traveller go break down and the driver told it will take three days. When we asked him to arrange new vehicle he told he cant, he told we should only arrange our vehicles further, where we had invested for deisel and interstate tax which was double the price what we were supposed to give. He spoke very rude and dint lift our calls. What we came to know was he doesn't even own a single bus, instead he is dependent other travel agencies. Was this information helpful? | |||
Sep 16, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 JustDial.com Customer Care's response Dear mundaboss, We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you. Team Justdial | |||
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