JustDial.com — Calls from enquiry which wasn't even enquired

geetheshbhat

Jun 15, 2021

Address:

Kolkata

Last night, my mom had accidentally visited JustDial, she didn't fill out any forms, within few minutes she started getting many calls regarding "Bulk Sms". I went and checked the device history, and enquiry form was nowhere to be submitted. I'm still receiving calls this even today despite complaining to justdial customer care. She has got more than 30+ calls

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

JustDial.com Customer Care's response Hello Geethes,

Greetings from Just Dial.com

The inconvenience is regretted.

This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

Regards,
Team Justdial.