[Resolved]  JustDial.com — cancellation and refund

Address:

600040

Dear team

I am the managing partner of gproductions annanagar was a glad customer of justdial for the past above 4 years but after taking the jdomni contract which was
Missed with wrong commitments so jd omni didn't work as promised since we are an service company

Inspite of regular followup with mr diwakar and ranjith i couldn't get the refund after cancelling the jdomni

In the month of nov 2017 i was promised by mr kavi that i ll get the refund before dec 5th and so i was insisted to renew my existing platinum contract for which i have time till feb 2018 but after the confirmation i gave postdated cheques

They deposited the cheques with out my knowledge not event informing my accountant

I tried calling every one but no response so i tried stopping the ecs in jd listing portal

Though my ecs has hit for this month and debited 11000

Am not happy the way i am now with no solution for the refunds both from jdomni and jdlistig. Am mentally stressed because of this unprofessional handling and debiting my money without my permission

Kindly solve my issue and refund my money asap