[Resolved] JustDial.com — cheated and harassed by just dial | |||||
I have been associated with just dial for a very long time and have been using their premium listing services. However, this time i have been literally cheated and harassed by jd team. I was suggested a new plan where i paid 4000rs everymonth for premium listing, however after using this service for a month, i decided to discontinue this plan. Now for the same, when i called jd customer care team i was told that i have to pay amount for next 3 months if i have to discontinue. This is really surprising and literally cheating customers. If i dont want to continue why would anyone force me to continue for 3 months. There was no such communication done by jd sales team. Further, i have been threatened and harassed by jd call centre team, calling me consecutively to make payments. I seriously have been thinking to discontinue with jd. Was this information helpful? | |||||
Nov 2, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 JustDial.com Customer Care's response Hi Preeti, We would like to apologize for your negative experience .Please share your registered contact details on [protected]@justdial.com and we shall get back to you. Trupti | |||||
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