[Resolved]  JustDial.com — cheated by this company

Address:	Chennai, Tamil Nadu, 600116
Website:	Justdial.com

I have signed a contract with Mr. Karthick Selvan for Rs. 28750 (Invoice Attached) – while signing the contract I have told by Mr. karthick Selvan that I can edit and add keywords of my choice – But after clearing the cheque – I am unable to edit the keywords. – Name of Contract – VSS Matrimony Services – [protected] / [protected]

I have upgraded my existing Chennai Contract in which I have been handed by Mr. Saravanan Arun – He promised me to solve my above problem of adding keywords – After the Cheque of Rs 11800 got cleared he stopped answering my phone. – Name of Contract – VSS Matrimonial Services – [protected] / [protected]

Below I have attached the mail conversation with [protected]@justdial.com – in Which I am totally disappointed by the service offered to me where I have paid Rs 28750/-. This is the final mail requesting you to add the keywords – If it cannot be done I kindly request to refund my payment of Rs 28750/- and also I request to stop my ECS for Chennai Contract of Rs 5900/-. It is unfortunate to take such a decision based on the service provided by your customer service team in Chennai and the false commitments given by both of the above Sales Executives. Hope atleast the headoffice in Bombay would come for rescue.

Justdial has to provide service for the keyword that I am interested in. You cannot have a keyword set and force it to my contract in which I am interested and I am not informed before the contract. You have two options either to add the keywords or return my payment.