I have taken the service from Justdial 1 and half months back, one representative of Justdial Mr.Shimil came for a meeting in our office space in Kochi, where he convinced us by saying that he and his team will provide Ratings, a Free verified badge, Skip the EMI for the month of April, also the advance amount of 8260/- INR was given by cheque were I have already informed Mr.Shimil that your team have to notify me before taking up the EMI as we have to arrange the amount in Account, Mr.Shimil and team did not inform me about this and the EMI got bounced with charges which I have to pay, and after this incident, as they said they would skip the EMI for the month of April 2023 without notice the again tried for taking the EMI and it got bounced for 4times as I have informed them the EMI is being bounced and the bouncing charges are being added in my bank account after that the team freeze my account for more than one month I regularly call them and speak about the incident they would tell they will sent the representative to our office in 1 hour and we have to wait till night and the represetative would not come ie: Mr.Shimil is the representative he would tell he will be there within 5 and some timing even when he is not even in duty and make us wait until night, also our Justdial account got freezed so we are not getting any leads no business and no revenue, we are paying our staff too, all the deatils are shared to Mr.Rafeek the Distritc head of Justdial and there were no actions taken and to one Mr.Ranjith were no actions were taken they would tell everyday before 11 am our service will be started and nothing happed, Me and my company got a loss of 7.5lakhs as this was the peak point of our business and the jusdial team is saying that they would refund the amount which i have paid and it would take around 21 days to get refunded, and who will comensate our loss, We need all the comensation for our loss and cheating activity from Justdial Was this information helpful? |
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