[Resolved] JustDial.com — cleared cheque without customer consent-subhash chandra mishra | |||
Dear rushikesh/team As discussed i opted for services through mr subhash mishra and gave advance cheque of inr 7080/- dated 31/1/2018 and i told him to wait for my confirmation regarding deposit of this advance cheque because there was no funds in my accounts as i was expecting payment from client but he ignored this and represented cheque on 2/2/2018 and it got bounced due to insufficient funds. Secondly this advance cheque was represented again today 8/2/2018 in my account without my consent and cheque has been cleared from my account as i got a message from my bank but i kept this funds to clear my personal loan emi now that will get bounce and i will be charged inr 1000/- for ecs bounce. Now i don't understand how a representative from just dial can do all this without consent from customer?. I am feeling like cheated/fraud from just dial representative. There is a need to give some ethical training to just dial representatives. Now i required my payment back which deducted from my account today and i don't want to take any just dial service in future. How can we trust just dial now? Kindly return my payment as soon as possible as i don't wish to continue and insure that this kind of act does not happen in future with any customer of just dial. If i don't get my payment at the earliest, this matter will be escalated to consumer forum also. Was this information helpful? | |||
Mar 21, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 JustDial.com Customer Care's response Hi Vinod, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||
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