JustDial.com — Complaint against for illegally using of ecs

Rajneesh7012

from Delhi, Delhi

Jun 26, 2022

Address:	E-16/324,G.F,SEC-8,ROHINI,DELHI-110085
Website:	Justdial.com

Sir
My Name is Rajneesh gautam and i had took monthly plan from the just dial and gave permission of ecs through e mandate but from the last month I had requested for more than 10 times for stop my contract and didn’t debit my account but they can’t consider my request and they debit my account with two transactions of 1776 each on 24/06/2022 . I want to abort my contract with just dial . It is pertinent to mention here that after complaint on customer care they even hack my server of mobile due to which i can’t access just dial app as well as website on my phone for customer care complaints . I only request here to stop my contract with just dial and requested for refund my money of 3500 approx from just dial ASAP.
RAJNEESH GAUTAM
BUSINESS NAME : RG & ASSOCIATES
ADD:- E-16/324, G.F, SEC-8, Rohini, DELHI-110085

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

JustDial.com Customer Care's response "Hello Rajneesh,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."