JustDial.com — Complaint against the Just Dial company for the paid membership.

Address:JUSTDAIL, INDIA

This is to bring to your notice that I have taken the franchise outlet. For marketing purposes, Just Dial company has contacted me to list my outlet on their website. A Gentle man ( Name Mr. Ayush contact number [protected]) from just dial visited my outlet and showed me the prices of packages and offered me a package of yearly subscription for which I have done the payment. For the profile correction phone number / Map location he convinced me that it will be corrected and at the same time he called up his senior team member Mr. Rohit Mann contact number [protected], and confirmed to me that this will be updated within 2 days.
Now, after almost 15 days of continuous follow up through customer care center / Mr Rohit Mann / Mr. Ayush, but my details are yet not corrected . Now form the Team of Just Dial; stop responding to my calls and messages .
I want to raise this issue consumer forum and require an immediate solution and need a proper investigation on those who have done the fake business commitment in the market.
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JustDial.com customer support has been notified about the posted complaint.
Feb 01, 2022
Updated by Nr Reema
This is to bring to your notice that I have taken the franchise outlet. For marketing purposes, Just Dial company has contacted me to list my outlet on their website. A Gentle man ( Name Mr. Ayush contact number [protected]) from just dial visited my outlet and showed me the prices of packages and offered me a package of yearly subscription for which I have done the payment. For the profile correction phone number / Map location he convinced me that it will be corrected and at the same time he called up his senior team member Mr. Rohit Mann contact number [protected], and confirmed to me that this will be updated within 2 days.
Now, after almost 15 days of continuous follow up through customer care center / Mr Rohit Mann / Mr. Ayush, but my details are yet not corrected . Now form the Team of Just Dial; stop responding to my calls and messages .
I want to raise this issue consumer forum and require an immediate solution and need a proper investigation on those who have done the fake business commitment in the market.
Verified Support
Feb 04, 2022
JustDial.com Customer Care's response
Hello Reema,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Feb 07, 2022
Updated by Nr Reema
Problem is still remain same!!
Feb 11, 2022
Updated by Nr Reema
No solution till now!
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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