[Resolved]  JustDial.com — complaint related to ecs deduction from my savings a/c and no any steps taken to resolve the issue even after closure of the contract

Address:

Raebareli, Uttar Pradesh, 209864

This is to inform the higher authorities of the company that my a/c number-[protected] with ifsc code-ubin0545261 is being continuously used for ecs deduction by your company, justdial.
And with regular complain as well, no any step has been taken by quality desk department and ecs department to resolve the issue.
My money is invaluable to me, the customer care support only give me condolences for the issue and no any solution. They commit me to resolve the issue but do not call back even after commitment, mentioning some sort of technical issues.

I am md of doorstep gst (A unit of diptimate consultants pvt. Ltd.). I had my paid contract in gomti-nagar (Lucknow) and deopur (Raebareli) location. But as committed, my contract was dissolved in dec'17. But after that, also, regular deductions are happening from my account.

If the problem is not resolved within a week then i will be helpless to enforcely recover my amount deducted and the mental harassment i have gone through for violating the law and will file a suit in the court of law. I think my problem will be considered from your side for resolving and waiting for call back on my number - +91-[protected]

Mr. R. K. Upadhyay
Managing director - diptimate consultants pvt. Ltd.