[Resolved]  JustDial.com — contract ended but no still payments taken

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	JustDial.com

The advertising service provided by justdial does not make sense for our business. We hardly get any credible leads for the business. Instead, there are constant queries about vacancies and internships.
Assurances made by the marketing executive before the contract proved to be all wrong. Leads are of no use to our business and our time is wasted by multiple calls throughout the day.
Attempt to close the contract through website
The process of accessing and modifying our business details through the justdial website is disfunctional. To edit our listing, we need to enter a verification code, which is sent to the registered phone number or the email id. Every attempt to edit the listing is stopped because the verification is either received after 4-6 hours or not at all.

Attempt to close the contract through helpline number
In addition to the attempts made through website, multiple attempts have been made through calling the helpline number. During the working hours, the phonelines make you wait for more than 10 mins. I think it is their way to persuade their customers to drop the call after long waiting periods.

Please help us in closing the account and continous drain of our hard-earned money.